Our work

Different starting points. One connected view.

Our clients rarely come to us with a neat organisational problem.

They come with growth, performance, cost, leadership, capability or change challenges.

We start with the question that matters most, then look across the organisation to understand what is really driving it.

The work may start in one place. It rarely ends there.

Work at a glance

The first problem isn’t always the whole problem.

We do not expand the work for the sake of it. We follow the evidence.

Global Digital Infrastructure Business

Reward was the starting point.

  • REWARD
  • ORGANISATION
  • PERFORMANCE
Featured story

Major UK Not-for-Profit Organisation

A people question became an organisation question.

  • STRATEGY
  • LEADERSHIP
  • PEOPLE
  • ORGANISATION
  • REWARD
Read the story

Large NHS Ambulance Service

Designing for a very different future.

  • OPERATING MODEL
  • ORGANISATION
  • FUTURE
Featured story

Global Consumer & Visitor Attraction Business

The customer experience exposed a bigger organisation question.

  • EXPERIENCE
  • WORK
  • OPERATING MODEL
  • ORGANISATION
  • LEADERSHIP
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Fast-Growing UK Technical Services Group

Technology was only part of the integration challenge.

  • TECHNOLOGY
  • INTEGRATION
  • ORGANISATION
Featured story

Fast-Growing European Digital Infrastructure Business

Growth changed what the organisation needed to become.

  • PURPOSE
  • STRATEGY
  • OPERATING MODEL
  • ORGANISATION
  • LEADERSHIP
  • TECHNOLOGY
  • DATA
  • VALUE
Read the story

Client stories

Where the work took us.

Three different starting points. Three examples of how looking across the organisation reveals what needs to change.

Major UK Not-for-Profit Organisation

Building the organisation behind the strategy.

The differenceA connected architecture for people, leadership, roles and reward, giving the organisation a clearer route from strategy to execution.

The starting point
A new organisational strategy needed to become real for people and leaders.
What we found
The strategy could not be delivered through a standalone people plan. Roles, careers, reward, leadership expectations and how the Executive worked together all needed to connect.
What we did
We created the organisation’s first People Proposition, translating strategy into a practical people agenda. We created and delivered the work levels and job architecture needed to bring greater clarity and consistency to roles, careers and organisational contribution, with the architecture connecting into pay and grading. Alongside it, we worked with ExCo on how it operates collectively and helped shape the role of Enterprise Leadership.
The connection
  • STRATEGY
  • LEADERSHIP
  • PEOPLE
  • ORGANISATION
  • REWARD

How we work with clients

The work decides the team.

  1. Senior people stay close to the work.The people you meet are the people doing the thinking and working alongside you.
  2. We bring the expertise the problem needs.We build the team around the work, drawing on experienced specialists when and where they add value.
  3. We work with your people, not around them.Because the best answer is one your organisation understands, owns and can actually deliver.
  4. We care what happens after the recommendation.The work is not finished because the deck is. We design with implementation and performance in mind from the start.

Talk to us

What’s the problem you’re trying to solve?

It does not need to fit neatly into one of our services.

Tell us what’s happening, what you’re trying to achieve and what’s getting in the way.

We’ll start there.

Talk to us Explore what we do
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