Design the organisation to deliver.
We work with CEOs and leadership teams on the organisation behind the strategy, connecting operating model, organisation design, leadership, people, work, technology and data around the performance the business needs to deliver.
Start with the problem
You don’t need to know which service you need.
Start with what you are trying to achieve, or what is getting in the way. We’ll look across the organisation to understand what it connects to.
Start where the problem shows up. We’ll look at the whole organisation.
Five connected capabilities
Five connected capabilities. One organisation.
Most of the work we do crosses more than one of these areas. That’s the point. We bring them together around what the organisation needs to deliver.
01 Strategy & Performance
Turn ambition into priorities, choices and performance.
A strategy only creates value when the organisation can deliver it. We help leadership teams get clear on where they’re going, the choices that matter and what needs to change.
- Strategy development and translation
- Priorities and business planning
- Purpose and direction
- Performance frameworks and measures
- Leadership alignment
- Strategy to execution and value creation
From strategy on the page to performance in the organisation.
02 Organisation & Operating Model
Design how the organisation needs to work for what comes next.
Growth, acquisitions, new markets, technology and cost pressure all change what the organisation needs. We design how it should work, not just redraw the organisation chart.
- Target operating model
- Organisation design and performance
- Structures, spans and accountabilities
- Decision rights and role design
- Job architecture and work levels
- Governance and operating rhythm
- Cost optimisation and organisational efficiency
- M&A integration and implementation
Don’t start with the org chart. Start with how the organisation needs to work.
03 People & Leadership
Build the leadership, capability and environment people need to deliver.
People strategy shouldn’t sit apart from business strategy. We work out what your strategy means for your people, leaders, capabilities, roles, reward and experience.
- People strategy and Employee Value Proposition (EVP)
- Leadership strategy, development and coaching
- Executive and leadership team effectiveness
- Talent, succession and capability
- Job architecture, pay and grading
- Reward strategy and benchmarking
- Incentive, bonus and LTIP design
- Employee experience and change
People decisions are business decisions.
04 Process & Work
Make work simpler, clearer and more effective.
Over time, work accumulates. Processes overlap, approvals multiply and systems don’t quite connect. We follow how work actually gets done.
- Process and work diagnostics
- End-to-end work design and simplification
- Roles, handoffs and ownership
- Decision and approval simplification
- Removing duplication
- Automation and AI opportunities
Follow the work. Remove the friction.
05 Technology, Data & AI
Use technology to improve the work, not just add another system.
We connect technology, data and AI decisions to the work, processes, operating model and outcomes they’re meant to improve.
- Technology and systems strategy
- Enterprise and HR technology
- Systems and data architecture
- AI strategy and use cases
- Process automation
- Requirements, supplier selection and RFP
- Implementation and programme recovery
- Adoption and organisational change
Technology where it adds value. Not for its own sake.
How we work with you
The right expertise, around the work.
We built Wild Owl differently.
We don’t sell a large consulting team and then work out what to do with it.
We start with the outcome, understand the problem and build the team around the work.
Our core team brings deep organisation and transformation experience, supported by experienced experts across strategy, organisation design, leadership, reward, technology, data, change and other specialist areas when the work needs them.
Senior people stay close to the work. Expertise comes in where it adds value. And you don’t pay for layers you don’t need.
The problem shapes the team. Not the other way around.
How we work
Diagnose before you design.
We don’t start with a predetermined answer or a methodology that has to fit every client. We start by understanding the organisation.
- 01
SEE
Bring the evidence together. Listen. Follow the work.
- 02
FOCUS
Find the patterns and friction. Decide what matters.
- 03
DESIGN
Build the answer around your organisation.
- 04
DELIVER
Work alongside your people to make it happen.
- 05
EMBED
Leave clarity, capability and confidence behind.
Our impact
The work has to make a difference.
Good advice is not enough. The work has to improve how the organisation performs, whether that means clearer decisions, lower cost, stronger leadership, simpler work, better use of technology or an organisation that is better able to deliver its strategy.
Major UK Not-for-Profit
- STRATEGY
- LEADERSHIP
- PEOPLE
- ORGANISATION
- REWARD
Created a connected architecture for people, leadership, roles and reward, giving the organisation a clearer route from strategy to execution.
Global Consumer & Visitor Attraction Business
- EXPERIENCE
- WORK
- OPERATING MODEL
- ORGANISATION
- LEADERSHIP
Designed a future operating model around how the guest experience actually works, with clearer accountabilities and an integration roadmap to make it real.
Fast-Growing European Digital Infrastructure Business
- PURPOSE
- STRATEGY
- OPERATING MODEL
- ORGANISATION
- TECHNOLOGY
- VALUE
Created a connected organisational blueprint for growth, bringing strategy, operating model, leadership, technology and data together rather than solving each in isolation.
Insurance
- WORK
- WORK LEVELS
- ROLES
- CAREERS
- REWARD
Introduced a new job architecture through Work Levels, creating greater clarity and consistency around the size and contribution of roles and providing a stronger foundation for career progression and reward.
Talk to us
What does your organisation need to do next?
You don’t need to diagnose the problem before you talk to us. Tell us what’s happening. We’ll help you work out what’s really going on, what needs to change and what it will take to make it happen.